General Operators certificate refresh
Full refund of educational program/course fees will be made for reservations cancelled no later than four weeks prior to the start of the program/course. Later cancellations incur a cancellation fee as follows:
- 2 weeks or less prior to program start 100% of the educational program/course fee
- 2-4 weeks prior to program start 50% of the educational program/course fee.
We are always willing to consider a colleague as a substitute for the original applicant. Cancellation and postponement must be made in writing. Cancellation of accommodation is subject to the cancellation policies of the hotels.